Methods of Data Collection

• Direct collection through registration forms and contact submissions
• Automatic collection via cookies and similar tracking technologies
• Information from third-party educational partners (with your consent)
• Analytics data from your interaction with our learning materials
• Communication records from customer support interactions

Educational Services

We use your personal information to provide access to our trading education materials, track your learning progress, and recommend relevant content based on your skill level. Your progress data helps us understand which concepts you've mastered and which areas might benefit from additional study.

Communication and Support

We use your contact information to send important updates about our services, respond to your inquiries, and provide technical support when needed. This includes notifications about new educational content, platform updates, and policy changes that might affect your account.

Platform Improvement

Anonymous and aggregated data helps us understand how students interact with our educational content. We use this information to improve our teaching methods, develop new learning materials, and enhance the overall user experience on our platform.

Service Providers

We work with carefully selected third-party service providers who assist in delivering our educational platform. These partners may include hosting providers, email services, and analytics tools. All service providers are bound by confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Philippine law, court orders, or government requests. We will make reasonable efforts to notify you of such requests unless prohibited by law or when we believe disclosure is necessary to prevent harm or illegal activity.

Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new entity. We will provide notice and ensure that the receiving party commits to protecting your data according to this privacy policy's standards.

Technical Safeguards

Our platform uses industry-standard encryption protocols to protect data transmission and storage. All sensitive information is encrypted both in transit and at rest. We regularly update our security systems and conduct vulnerability assessments to identify and address potential threats.

Access Controls

We limit access to your personal information to authorized personnel who need it to provide educational services. All team members undergo security training and are bound by confidentiality agreements. We maintain detailed logs of who accesses what information and when.

Incident Response

In the unlikely event of a data security incident, we have established procedures to contain the breach, assess the impact, and notify affected users promptly. We will provide clear information about what happened and what steps we're taking to prevent similar incidents.

Active Account Data

While your account remains active, we retain your personal information and educational progress data to ensure continuity of service. This includes your learning history, quiz results, and communication preferences.

Inactive Account Handling

If you haven't accessed your account for 24 months, we may delete certain personal information while preserving anonymized learning data for educational research purposes. We will send email notifications before taking any deletion actions.

Legal Retention Requirements

Some information may be retained longer to comply with Philippine financial education regulations or tax requirements. We will clearly communicate any extended retention periods and the reasons for keeping specific data.

Transfer Safeguards

When we transfer your data internationally, we use approved transfer mechanisms such as standard contractual clauses or ensure the receiving country has adequate data protection laws. All international service providers must demonstrate compliance with our privacy standards.

Your Control Over Transfers

You can object to international transfers of your personal information, though this may limit certain features of our educational platform. We will work with you to find alternatives that meet both your privacy preferences and educational needs.

Types of Cookies We Use

• Essential cookies that enable basic website functionality and security
• Performance cookies that help us understand how you use our platform
• Preference cookies that remember your settings and learning progress
• Marketing cookies that help us show you relevant educational content

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management tool. Disabling certain cookies may affect some features of our educational platform, but essential functionality will remain available.

Parental Oversight

If a parent or guardian believes their child has provided personal information to us without permission, please contact us immediately. We will investigate and delete any inappropriate data collection within 48 hours of verification.

Age Verification

We may request age verification during account registration to ensure compliance with this policy and applicable laws. Users who cannot verify they are 18 or older will not be able to create accounts without parental consent.

Notification Process

When we make significant changes to this policy, we will notify you through email and prominently display notices on our website. Minor changes will be posted directly to this page with updated revision dates.

Your Options After Changes

If you disagree with policy changes, you may close your account or exercise your data deletion rights. Continued use of our services after policy updates indicates your acceptance of the revised terms.